Support

 Tiffany's Dance Academy Fan Network Schedule and Support Section


 Live Webcast Frequently Asked Questions


Live Streaming

How do I make the video full screen?
I'm using Internet Explorer 8 with the Yahoo! Toolbar and am having trouble viewing videos. What can I do?
What are your minimum system requirements?
I am an AOL customer. Can I use the AOL browser to view the Live Webcast?
Are you a Norton Internet Security or Personal Firewall user?
I connect to the internet by Satellite. Can I watch the Live Webcast?
Can I close my browser and come back to the streaming video throughout the day?
Do I need a broadband connection to view content?
Why is my video still choppy when I meet all of the minimum system requirements?
Can I watch this video stream on a wireless network?
What if I do not have a broadband connection?
I need help! How do I contact support?
Can I share my Live Webcast login with my family or friends?
The Fan Network
110 W. Washington St., Suite C
Indianapolis, IN 46206

Your support request will be answered during normal business hours (Mon-Fri 8:30 - 5:00 PM EST). If you require technical support during a live event please use the LIVE CHAT support system that will be located on the front page of the Fan Network.

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